My credit card information changed and my Homestead account was past due

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I updated my credit card information with Homestead. Do I need to do anything else to have them bill the new card number?
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John5925

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Posted 10 months ago

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Elyzabeth , Official Rep

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Hello,

No, nothing else needs to be done. Our system will automatically attempt to bill the new card when our billing system runs.
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John5925

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Great. Thank You!
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LEROY2705

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I need homestead admin to look at my account my cc expired but the number stayed the same my automatic funds transer to pay homestead went thru as it has for years I managed to get the homestead to say congratulations several times that my new expiration date has been accepted.  However today I get an email says 7 days trying with no update so site suspended. 

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Todd H, Social Media Specialist

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Hi LEROY2705, you may have to contact your bank to make sure we are able to authorize your card. If you need to contact Homestead's phone support at 1-800-710-1998 we can certainly try to assist there, too.
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LEROY2705

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i did the bank before I contacted you I am a charter member and a tech this happens with homestead every 4 yrs when the renewal happens nothing changes but the date
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LEROY2705

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I am hearing impaired and do very little with phones I use email and chat for all forms of communication - please help check it on your end the billing says next billing in feb but the suspend still exists in the email
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John5925

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hey. You posted this to an existing comment by me, another user. I think you need to go up and create a new comment to have someone respond to you  I think if you go to the top and find the orange button that says new post you will be back on track.  good luck
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LEROY2705

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it won't let me delete but feel free to

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