My contact page is not sending me inquiries. Please advise.

  • 0
  • 1
  • Problem
  • Updated 3 months ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 7 days of inactivity

Inquirers have stated the Contact page is not sending. The code continues to roll over to more codes but will not send.
Photo of Cherie7694

Cherie7694

  • 122 Points 100 badge 2x thumb
  • sad/frustrated

Posted 3 months ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 48,072 Points 20k badge 2x thumb
Hello,

I just tested the form on your contact page and it appeared to work for me.
If by "the codes" you are referring to the captcha, you may want to put a disclaimer by the form that lets people know that letters that are bold in the captcha signify capital letters. Otherwise letters should be lowercase.
Or, you can turn the captcha off.

This conversation is no longer open for comments or replies.