My changes are not being published

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  • Updated 6 months ago
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This has happened a few times now. Specifically, I'm adding performers to the line-up for our music festival on Performers page. When I click on Publish, it shows it worked but the preview doesn't open and the changes are not published. Frustrating to say the least
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emeraldfestival7381

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Posted 6 months ago

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themieleman, Champion

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Try a F5 to Refresh your browser.
Have you exceed your page limit? Have you exceeded your storage limit?
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Todd H, Social Media Specialist

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Can you try to publish your pages from File Manager?
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emeraldfestival7381

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Thanks. I tried Refresh, as well as clearing browser history, cookies etc. Once before I had reached storage limit and an alert popped up when I tried to publish. Not getting that this time. Still no luck.
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Todd H, Social Media Specialist

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If you publish from File Manager, you may get a prompt to upgrade. Can you try that for me?
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Drew N, Community Manager

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You are trying to publish over your allotted disk space. You can use file manager to see if you can delete unused files, or we can add 1gb of space for $2/month
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emeraldfestival7381

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Thanks so much. Just tried to publish from File Manager and realized we are over our disk space. Will contact the owner of the site and see about an upgrade. Thanks for your time and quick response Drew. 

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