My audio samples are not playing and a songlist I added will not open.How do I remedy these two problems?

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agmelody35074

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Posted 5 months ago

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Elyzabeth , Official Rep

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Hello,

On my end, I am able to open your songlist on my computer and your audio files are working (listening to December 1963 as I respond, love it)
What browser are you using? It is possible your browser needs to be updated. Can you check for an update or try to use a different browser?
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agmelody35074

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The audio plays on the published site, butI still can't open the songlist and the samples won't play when I am in Website manager and I need to update the songlist. it doesn't open I Website manager either. I tried opening in another browser still did not work.Thanks for the assistance
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Elyzabeth , Official Rep

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Hello,

The audio will not play in the builder, and you won't be able to open your songlist file in websites manager. If you need to update your songlist, you'll need to do so outside of the builder.
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agmelody35074

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How do I update the songlist outside of the builder?

Thanks
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Elyzabeth , Official Rep

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You would open it in a program like the one you created it in, and edit what you need.

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