Multiple issues that happened by this company/software.

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  • Updated 1 year ago
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Archived and Closed

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One of my website's pages got duplicated by this site and one says a title of site error 404 in the edit mode. I have been tring for 3 years to get help. Isn't there a tol free number for this company? Also, my thumbnails that were opening up larger when you click on them, 90% of them are now not how I set them up too.  I pay monthly and should not have to go searching in communities for answers.
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India6196

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Posted 1 year ago

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susan2829, Champion

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I've posted contact numbers and hours for tech support below. Drew, who is the Homestead Community Manager, will be in tomorrow and can help you with this or you can phone one of the support numbers.

Hours of Operation for Live Support
Sales:  1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998

Phone:
Mon-Fri 6:00am - 5:00pm MST(No DST)
Sat-Sun Closed

Community:
Homestead Techs available Mon - Fri
Community Members - Available 24x7
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themieleman, Champion

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404 is a page generated to redirect viewers using an old page ID to view your site. Leave it alone. There's no problem with it and it's not charged against your page allotment. The community is your best source for help. If you're wanting to call Homestead, the phone numbers have always been available. Susan has supplied the specifics. 
You may need to work on your thumbnails You can use a photo gallery. Add a gallery and you may add a bunch of images to it and then click an image and it will enlarge.
Mouseover Effect is a good tool as well.
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Drew N, Community Manager

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Some of your images are added as images and will not enlarge when clicked on, unless you link them to a larger image. Some of them you added as photo galleries. These will enlarge automatically when you click on them. You would need to make them all the same, whichever you like better, for them to behave in the same way.

The siteerror404 page is as stated on you should have.

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