MP4 Video Problem

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I've added an mp4 video to my webpage and it works well; however, when not playing it appears as a black page on the webpage rather than showing the picture on the first frame of the video. I don't want a black page showing when the video is not playing. How can I fix this?
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Janice8620

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Posted 2 years ago

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Drew N, Alum

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I see you spoke with support. Did you get this resolved?

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