Mobile Site Issues

  • 0
  • 1
  • Problem
  • Updated 2 years ago
I'm noticing several issues with the mobile site builder so decided to start a new thread just for that rather than piling on some other post. Feel free to add your Mobile issues to this.

1. When I make changes to the desktop version those changes usually don't show up in the mobile. I save frequently and I've tried logging out and back in and still the changes don't show. The only way to fix it is to rebuild the whole page.

2. So the times the changes do show up they usually fall at the bottom of the page. It's like things are added in the order they are created rather than where they are actually placed on the desktop version.

3. A couple of times I have saved and went to log out and get the message about leaving the page or staying on as changes may be lost. This is after the initial save and getting the message that it did.
Photo of susan2829

susan2829, Champion

  • 42,860 Points 20k badge 2x thumb

Posted 2 years ago

  • 0
  • 1
Photo of Brian4612

Brian4612, Champion

  • 32,244 Points 20k badge 2x thumb
Sigh :(
Photo of SanDiegoTicketExpert

SanDiegoTicketExpert

  • 1,708 Points 1k badge 2x thumb
Hey Susan:

I feel your pain. The bottom line is that when editing on the desktop view ANY changes you do to text directly (rather than from the large text element menu), results in the mobile view version of the text in that element being non-responsive on the mobile view. It sucks, and it's making me a little crazy.

Besides implementing some changes to my site you suggested, I am also taking great pains to rework essentially all the text elements on my site to ensure they are going to be responsive on the mobile view, and it's a gigantic pain in the butt having to constantly double-check my work on the mobile view for every change I make on the desktop view. Fixing this lack of functionality really should be priority-one for the devs, because the mobile view is beautiful if you do it exactly the way WebsiteBuilder wants you to do it. Unfortunately, what WebsiteBuilder wants is usually a mystery, which means we are having to troubleshoot how every function translates between the desktop and mobile views. Sigh . . .

Anyway, back on topic:

I just found another bug for which there is no work-around. There is no way to 'justify' text in either the desktop or mobile views from the text element menu, you can only so from the desktop view clicking into the text element box and using the 'justify' option on the small menu that pops up. However, this then means you are stuck with this text being 'justified' in the mobile view as well, which looks terrible in many situations. I would guess the easiest fix would just be to add a 'justify' option in both the desktop and mobile view text element menus. Cheers :-|
(Edited)
Photo of susan2829

susan2829, Champion

  • 42,860 Points 20k badge 2x thumb
The crazy part of all this is that sometimes it works and sometimes it doesn't. With no consistency it's difficult to determine what the work-around is.

I'm still trying to figure out exactly what you mean about working with the text.

I've used justify on a lot of text and it's worked fine in mobile view so ...... guessing I'll run into the issue you mentioned sooner or later.  :)

Happy New Year!
Photo of Christine9434

Christine9434

  • 656 Points 500 badge 2x thumb
I do not get the mobile conversion.  It is horrible on a very simple site, without clear ways to edit text, and loses basic design elements. I thought that was the point of this upgrade?
Photo of susan2829

susan2829, Champion

  • 42,860 Points 20k badge 2x thumb
Unfortunately Christine the mobile is definitely lacking - high hopes were dashed. I've fingers crossed that the developers are working on it and we will see (SOONer rather than later) a truly functional mobile builder.
For now just remember that the mobile is not going to look exactly like your desktop and it takes quite a bit of fiddling sometimes to get it spaced and lined up correctly. 1/2 of your desktop size is the width of the mobile so the mobile will drop anything down that exceeds that width. And yes it does seem to lose some design elements - haven't figured out why, but they just vanish.
Just keep fiddling and some of its idiosyncrasies start becoming clear and you can figure out the work around.
Photo of Danielle4512

Danielle4512

  • 108 Points 100 badge 2x thumb
It appears there is an option to turn off the mobile version - but it's not working for me. Is it working for anyone else??
Photo of sharee7565

sharee7565

  • 452 Points 250 badge 2x thumb
Photo of SanDiegoTicketExpert

SanDiegoTicketExpert

  • 1,708 Points 1k badge 2x thumb
Hey folks:

The unfortunate reality is that if you did ANYTHING to a text element by directly highlighting it - as opposed to using the 'Style' section of the large 'Text' element menu in which the text is contained, the text and its element box will not be responsive on the mobile site.

Yeah, it sucks, and requires you to start with a new text element box, redo everything through the text element menu (not to the text directly), and it will be responsive on the mobile view. However, depending on the font size you prefer for the desktop view, you may then have to adjust down the font size in the mobile view - which again must be done from the 'Style' section of the text element menu, but this time while you're viewing it in the mobile view . . . sigh

The good news is that once you have a block of text looking the way you want it on both the desktop and mobile views, you can (and should) then use this text element as a template for all other text elements you add to your site because the copied versions will retain all of the adjustments you made so you don't have to keep reinventing the wheel :) Hope this helps

Cheers
(Edited)
Photo of Brian4612

Brian4612, Champion

  • 32,244 Points 20k badge 2x thumb
Copied. pasted, saved and printed for future reference Sandiego. That will certainly save me a few headaches ( when I go to the mobile website)  With all the grief its giving people I might even look at Duda... my old website looked good... Many thanks buddy.
(Edited)
Photo of SanDiegoTicketExpert

SanDiegoTicketExpert

  • 1,708 Points 1k badge 2x thumb
Cheers Brian, hope it helps :)

Although the new mobile view was originally driving me nuts, using the method outlined above has made doing things on the mobile view super easy and the finished product looks AWESOME.

I used Duda on my old sites, and liked it because it was the only mobile program I'd ever used. However, editing on it is REALLY buggy, your content choices are super limited, despite my best efforts I could never make the mobile site look anything like my actual site, the free version of your mobile site comes with annoying ads and EVERYTHING is a "pay to play" add on service, e.g. you have to buy a subscription to have "contact us" buttons or Google maps.

The mobile view of your WebsiteBuilder site, however, looks "exactly" like your desktop view (obviously scaled for mobile), and you can do "almost" everything with the mobile view that you can do on the desktop view. Honestly, it is absolutely the nicest looking mobile site I've ever seen outside of major/national company mobile sites. The only word of caution I'd give is to get in the habit of switching between the desktop and mobile views as you add content to check your work :) Also, as detailed above, if you have multiple of the same type of element on your page(s), be certain to make the first one look the way you want it to look on both the desktop and mobile views, and use it as a template to copy/paste additional instances of that type of element - believe me when I say it will save you a TON of time and frustration :)
Photo of Brian4612

Brian4612, Champion

  • 32,244 Points 20k badge 2x thumb
Once again thank you... The quick look I had last night showed my three word Company Title header reduced to three words in a column. The Company logo was above and the second "header pic was below a large grey nav block.. It looked nothing like my website and it was just the biggest mess I have seen. Not that enthusiastic to go back to it but understand "needs must" I have 12 months before I retire and go freelance as a consultant and theres lots to be done...outside of building a new website...since the launch of websitebuilder I have been "trying" to get the website sorted with all the false starts and failures in the programme. I was hoping, like duda, the transition would be fairly seamless.. but it would appear from your and Susans efforts I have to design two websites in tandem....  If I am honest I will only try because of you guys blazing a trail but i am seriously considering  deleting the website from websitebuilder and staying with SB+ and Duda, even if I have to pay to remove the adds..I will have to pay to have someone else Host the DIY videos anyway if I stay with websitebuilder...Really appreciate your help,truly, your doggedness is an inspiration... have a couple of days off over the weekend to play with it and make a final decision.
Photo of susan2829

susan2829, Champion

  • 42,860 Points 20k badge 2x thumb
Brian what's your site address again please? The cloud one.
Photo of Mary7894

Mary7894

  • 1,186 Points 1k badge 2x thumb
The suggestion to work switching from desktop to mobile, tweaking both as you go, is key. Moving elements around and changing image sizes is super easy in the mobile version, and am generally quite happy with overall results. I think both versions are pretty awesome.

I have one request, not sure if possible: I find myself going back to my desktop pages to resize text, or to insert or change hard line-breaks in text in order that the text will break properly on the mobile site. What I think it is that I want: to eliminate that back and forth between mobile and desktop - that is, I would like to be able to grab and resize my mobile site text boxes in order to adjust line breaks, and, on top of that, I would like to make adjustments to text size via menu on the mobile site.

I can also see a need to add (not just hide) text and image elements on the mobile version.
problem is, a lot of customers are unable to order on their mobiles.  They get taken straight to the Paypal page, but there is no window of the items they order on the homestead for them to check out.  If it wasn't for a friend telling me she was unable to order, I wouldn't have found out and used a trial of duda so it could temporarily "open" the proper filter page so she could order.  Very frustrated too how crummy my desktop design looks on mobile devices!
Photo of Drew N

Drew N, Community Manager

  • 258,518 Points 100k badge 2x thumb
The topic posted to was for the new websitebuilder, not Sitebuilder.

Please reference the new conversation here: Unable to check out via Simplestore on mobile devices.