Mistakenly Choose the Wrong Package

  • 0
  • 1
  • Question
  • Updated 5 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: 7 days of inactivity

I accidentally choose the wrong package, and now i am unable to choose the one I want i guess because it's the starter the package that i meant to choose and i mistakenly choose the premium I want to keep my site but i am still building it and it is a starter site, I am not looking to upgrade until 2022, How do i choose the starter package without cancelling and loosing the work i have done so far
Photo of Sharae7192


  • 70 Points

Posted 5 months ago

  • 0
  • 1
Photo of Michelle C

Michelle C, Employee

  • 35,172 Points 20k badge 2x thumb

You can change your package at anytime without affecting your website content. I see you called into support to get the package downgraded and you are all set. Please reach out if you need any further assistance. 

This conversation is no longer open for comments or replies.