mail collector

  • 0
  • 1
  • Question
  • Updated 4 months ago
  • Acknowledged
  • (Edited)
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

mail collector.  I have mail.com mail collector set up to collect my emails from roundcube homestead.  Last week it stopped working.  I reentered the passwords in mail collector accounts and it started working again and then stopped.  I even deleted all the accounts and re entered them. Worked again for a little bit and then stopped.  Mail is just sitting in the roundcube and not sending to mail.com mail collector.  Do you need to add them as a trustee account or something.  I have been doing it this way for more than a year now and everything was fine until just recent.  I feel like I have to constantly check the roundcube now for fear the emails will just sit in there forever. 
Photo of Christine Richards

Christine Richards

  • 3,000 Points 3k badge 2x thumb

Posted 5 months ago

  • 0
  • 1
Photo of Drew N

Drew N, Community Manager

  • 259,004 Points 100k badge 2x thumb
I am not familiar with this program, but it sounds like a simple mail client. What settings did you use? Is it 1 address or all that aren't working?
Photo of Christine Richards

Christine Richards

  • 3,000 Points 3k badge 2x thumb
All addresses seem to be affected at one time or another and the settings are Server: pop.secure-lane.com
Port 995
Photo of Christine Richards

Christine Richards

  • 3,000 Points 3k badge 2x thumb
so if I want to just start using yahoo mail, do I just forward all my emails from round cube to a yahoo address? 
Photo of Christine Richards

Christine Richards

  • 3,000 Points 3k badge 2x thumb
never mind I just read your tips on why forwarding is bad. 
Photo of Drew N

Drew N, Community Manager

  • 259,004 Points 100k badge 2x thumb
The best thing is to use a mail client, like Outlook or Thunderbird to check all mail.
Photo of Christine Richards

Christine Richards

  • 3,000 Points 3k badge 2x thumb
It is the storage issue though.  I think I will just use the round cube exclusively and see if it works out.  I bought extra storage today for it.   Just wish they had a phone app for it too.  
Photo of Drew N

Drew N, Community Manager

  • 259,004 Points 100k badge 2x thumb
You can use a phone app, we just don't write one. I have an Android and I love the mail app k-9, which is free. Check out configurations of some clients.
How do I set up a client to check my email?

This conversation is no longer open for comments or replies.