Lots of problems

  • 0
  • 1
  • Question
  • Updated 3 days ago
  • Answered
its telling me to remove pop ups? I don;t know how to do this.

Your company has added, and has been charging me for extra services that I have not added for years. I would like a credit for all of the months I have been over charged.

There is a site error 404 page added that shows a Thai restaurant!!!!

and several home pages and "about pages" None of which I have added. This needs to be resolved immediately. I also need my changes updated immediatley.
Photo of Annika5070

Annika5070

  • 70 Points
  • irritated and need a huge credit and explanation

Posted 4 days ago

  • 0
  • 1
Photo of Michelle C

Michelle C, Employee

  • 6,228 Points 5k badge 2x thumb
Hello,

To remove a pop up blocker it will be specific to the browser you are using. I would recommend googling how to turn off pop up blocker for (the browser you use).

The only add on I see on your account is for additional pages, which is correct. The starter package that you are on only includes 5 pages and currently you have 10 pages. If you delete the pages you are not using from the builder and get it down to 5 pages I can remove the pages add on. 

Looking at your site error 404 page it does show a Thai restaurant error page. This may have been the original template you chose that was never adjusted, you can change the design of that page from the editor also.