links not opening in another window

  • 0
  • 1
  • Problem
  • Updated 4 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution or has become inactive.  If you believe this topic should not have been archived, please let us know, and we would be happy to review it.  You may continue to access this topic as needed fo

When I choose the option to open a link "in another browser window" it continues to open in the same browser window. I've cleared cookies and the problem persists. 
Photo of Thunder Rep

Thunder Rep

  • 142 Points 100 badge 2x thumb

Posted 4 years ago

  • 0
  • 1
Photo of William S

William S

  • 18,878 Points 10k badge 2x thumb
Hello,

The links are working on our side correctly on our few test sites. What link on your website is not opening in another window? Is it opening in a new tab in the same window?
Photo of Thunder Rep

Thunder Rep

  • 142 Points 100 badge 2x thumb
Hi William,
The links do work BUT most won't open in a new tab nor window. Always in the same tab/window. So far the only ones that do open in a separate tab/window are from the scrolling banner windows. They open in a separate tab, same window. Which is confusing as to whether it's a tab or window. Since the option doesn't offer a TAB. All the links I've tried, open in the same tab/window. Therefor replacing the original website. 

When given the option...

How do you want this link to open?
*In the current browser window
*In another browser window.

I chose "In another browser window". It's not working. When I check to see if maybe I missed it or chose the other option, it is still highlighted as... "In another browser window" but the link opens in the same tab/window.
(Edited)
Photo of Thunder Rep

Thunder Rep

  • 142 Points 100 badge 2x thumb
Really? Try any link that is not in the scrolling banner.
Try the one for Westmont Yard. It's the Blue and gray oval in the window. 
Photo of William S

William S

  • 18,878 Points 10k badge 2x thumb
I tried that link and also the 'New Thunder T's' link and both opened in a new tab/window. What internet browser do you use?
Photo of Thunder Rep

Thunder Rep

  • 142 Points 100 badge 2x thumb
I just tried the link with another computer and it worked. I must have an option on my browser clicked. I'm checking now. 
Photo of Thunder Rep

Thunder Rep

  • 142 Points 100 badge 2x thumb
I'm sorry for bothering you. I forgot one of the golden rules. Check the easy stuff first. It was one of the extensions on my browser. It was set to NOT open links in another window. Thank you for your speedy help. 
Photo of William S

William S

  • 18,878 Points 10k badge 2x thumb
No problem! Glad to hear it has been resolved.

This conversation is no longer open for comments or replies.