Keeps asking if I want published or local website. Freezes at the point. i need to edit the site

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  • Updated 4 years ago
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Merged

This conversation has been merged. Please reference the main conversation: Sync files message in Sitebuilder 10/26/2015 6:15pm Mountain time

Keeps asking if I want published or local website.  Freezes at the point.   i need to edit the site
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Douglas8804

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Posted 4 years ago

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Drew N, Alum

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Please log out of Homestead and let me know that you have
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Douglas8804

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logged out   of   Savaylandforsale  
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Drew N, Alum

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It should work now, at least once, so if you have edits to make and login make them if you can, or I may have to do this again
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Douglas8804

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Fixed   thank you very much
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Drew N, Alum

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Great!
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Judy4961

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I can't even get into live chat.  How do I fix this problem?
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Kathy7620

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I am having the same problem. Please fix this for me. All my sites.
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Drew N, Alum

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Kathy7620

I should be able to clear the message for you to get logged in. Only with my current workaround, some people are only able to log in once before it recurs. Others don't see it again. We continue to look into the cause of the issue.

Please log out of Homestead and let me know you are doing so. I will post back when you can try again
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Chanel6835

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I am logged out - 
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Drew N, Alum

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Which site please?
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Chanel6835

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allconroofing.com
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Chanel6835

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I am have the same problem, please fix for me Thanks
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Drew N, Alum

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Chanel6835, Please clear your browsing history and try again.
(Edited)
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Chanel6835

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I did - it worked however my session expired and when trying to log back in geeting the same message 
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Drew N, Alum

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Do you need to edit again? Some folks do have this issue each time. Unfortunately, I can't do anything but clear it for you again when needed.
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Chanel6835

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I do - I need to gain access regularly in order to update, also did not save my previous changes - How do we resolve this long term 
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Drew N, Alum

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Chanel6835, You should be good now. Unfortunately the engineers will need to provide the long term solution.
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Linda5878

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I am having same problem. Have been trying for 2 days to edit site, but frozen.( "aproposacd.com") Help! - Linda
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Linda5878

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done.
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Drew N, Alum

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Clear your browsing history and try logging in again to edit. The issue can come back, so don't log in until/unless you have edits to make.
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Linda5878

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HOW IS FIX COMING ALONG?
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Linda5878

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I got in, was making changes, then website manager froze. On restart, same error message. I'm out now. Quite frustrating.
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Linda5878

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ANY LUCK YET?
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Tammy2185

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I'm having the same problem.  Any idea when this issue will be fixed?
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Drew N, Alum

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Tammy2185,

If you need to log in to edit, then let us know you have logged out. We can clear it for you. Then tell you to log in again. It may come back, but you should be able to make edits.

The engineers are testing some ideas, but no final ETA

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