It's happening all over again!! With today"s technology? When can we sign on without holding our breathe ??? ANYONE out there HOMESTEAD?

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This conversation has been merged. Please reference the main conversation: Sitebuilder Issues 10/14/2015 UPDATE

It's happening all over again!! This is not acceptable with today's technology! When will we be able to sign on without holding our breathe to see if we can update our site??? ANYONE out there in HOMESTEAD????
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Joyce7442

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Posted 4 years ago

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Gary L. Edelson

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Unfortunately, the answer they have been giving for the last 24 is you have to answer all of them. My site has over 150 pages and more than 10,000 photos.  For me, it is not possible to do it as the system times out long before you get to the end. Todd repaired mine 2 days ago, but I made a change today to the main page, and were back to square one.

Unfortunately, they don't work on the weekends, and I haven't seen a response in some time.  So I think were SOL until Monday.

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Drew N, Alum

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Joyce7442,

It seems a few people are still getting the sync message more than once. We will continue to look into this, but you should be able to edit the site. I opened your site with just 2 syncs needed. I know this is not the way it should be, and do apologize. If you have urgent edits it should be possible if you resolve the sync.
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Drew N, Alum

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Yes it may be. Thank you for the additional information
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Joyce7442

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Drew, If you are still there, I needed to publish the site because my changes weren't live.  I can't do it.  Can you?  Then I will wait till this evening to get back in.  Thanks
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Joyce7442

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Cannot get in at all again. 


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Joyce7442

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Drew, got in this morning.  However, I cannot save or publish anything.  I get an ERROR code 0x19.  What is that?  Can you help.  I have been on hold for over 1 hour with technical support and no one is picking up due to HIGH CALL VOLUME. 
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Joyce7442

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Well, finally was able to publish 30 minutes ago, now can't get back in with the LOCAL and PUBLISHED message again.  HELP HELP HELP
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Drew N, Alum

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Gary L. Edelson,

Phone and chat support do not work weekends, but we are here in the community. The engineers are also staffed on the weekends and they are the ones watching this. I am reporting those that are still having a problem so they can take a look. The main server errors have been resolved, but there are apparently some continued issues on account by account basis.
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Audrey1969

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Please add me to list to look at. I was only on for a day and now....
Wish I was clever enough to start all over again onwith a reliable server.
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Gary L. Edelson

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Of my ~ 20 odd web sites, the one that needs the most right now is OceanMuseum.org
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Drew N, Alum

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Gary L. Edelson,

Your site is also opening for me now with no clicks, so try again.
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Gary L. Edelson

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Nope, requesting Synchronization of files.  I just clicked local and it went through about 30 files and still going.
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Drew N, Alum

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I'll take a look at both your sites right now and see if I can do anything. Please log out and clear your browser history. Then wait for me to post to log in. It should not be long.
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Drew N, Alum

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If either of you see the sync please make sure to notify us here when you have logged out, and wait until we have posted to you to try again. I will be around all day tomorrow as well as a little more tonight.
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Gary L. Edelson

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Nothing is happening with our site.  Still getting the synch messages. OceanMuseum.org
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Drew N, Alum

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My fault Gary. Do you have 2 accounts? I didn't notice I was looking at the wrong site. I will look at OceanMuseum.org now. Are you logged out?
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Drew N, Alum

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Ok Gary. Your posts bring up the other account. Sorry about that. Totally my fault for not paying attention. Give it another shot now.

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Gary L. Edelson

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Okay Drew, that one worked.  Thanks
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Drew N, Alum

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Great! Sorry again for not noticing I was on the wrong site.

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