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80 Points
Posted 5 months ago
Elyzabeth , Official Rep
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44,918 Points
No that has not been updated on our end. Please make sure you are using the proper settings to connect to an email client:
https://community.homestead.com/homestead/topics/email-client-settings
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270 Points
Michelle C, Employee
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13,938 Points
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232 Points
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232 Points
Michelle C, Employee
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13,938 Points
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232 Points
Michelle C, Employee
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13,938 Points
https://community.homestead.com/homestead/topics/imap-email-setup-outlook-2013
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232 Points
Elyzabeth , Official Rep
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44,918 Points
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232 Points
.
Elyzabeth , Official Rep
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44,918 Points
https://community.homestead.com/homestead/topics/email-client-settings
Other than that, unfortunately, you will need to troubleshoot through your provider, either for your phone or the email client you're using,
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270 Points
Michelle C, Employee
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13,938 Points
Whether you are connecting to your computer, your phone, or any other device the settings to connect to Homesteads server are going to be the same. They must reflect the settings in the email settings article https://community.homestead.com/homestead/topics/email-client-settings. We can make sure the email service that Homestead provides is functional and working through Roundcube. Once you connect to a third party email client such as outlook, mac mail etc all we can do is provide the settings to connect to the servers. Unfortunately we cannot diagnosis an error message that is provided by a software we are not in control of.
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270 Points
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