Is there any chance a voluming license would be stopped from making its way to my inbox?

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I'm working on receiving a volume license from Microsoft and it isn't coming through. Could this be an email problem on the receiving end or does it have to be from the sender?
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Rebecca4459

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Posted 1 year ago

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Drew N, Community Manager

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What email address is it coming to? I can take a look. It could be on either side, or even on the route between us.
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Rebecca4459

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Drew N, Community Manager

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I do not show anything from microsoft.com in the last 3 months. Did you purchase from someone else and do you know the sending address? or at least the domain?
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Rebecca4459

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Looks like it was an issue on their end...finally came through 2 hours afterwards. Thank you for your help.
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Drew N, Community Manager

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You're welcome

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