Is there a way to setup some kind of notification for when I receive a new order from my website?

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Andrew1687

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Posted 1 year ago

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Drew N, Community Manager

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It looks like you found the setting in the store manager.
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Andrew1687

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Ah. Now I see it. I did a test order and did not receive a notification at the email I had provided. At what point in the process does my site notify me? After payment has been received?
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Drew N, Community Manager

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You should get a message at the order and then if you set it up at the processor also when the payment is completed. That is done at Paypal or Stripe.
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Andrew1687

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Well I have the order showing in my orders, but I never received an email that an order was placed. Kind of concerns me that I may miss an order. If I am not getting the notification, even though I set it up in my store settings, where is the problem happening? I appreciate your help with this!
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Drew N, Community Manager

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I will have to look to see if the emails were sent. This will require some searching, so I am not sure if I will get back to you on this today. Did you try completing the order to see if you get one then?
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Andrew1687

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Thanks for helping me with this. I did do a complete order with payment. I did receive the email notification for the order. Thank you Drew.
(Edited)

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