Is it possible to retrieve files that have been deleted in error?

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  • Updated 8 months ago
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Trevor4274

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Posted 8 months ago

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Drew N, Community Manager

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Most of the time. Do you know the file names and when they were deleted? If not, I should be able to restore everything to this past weekend's state.
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Drew N, Community Manager

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Assuming this is a Sitebuilder site. If it is the new Websitebuilder site, then on the manage button, you have a save history option that should revert you to the desired save point.
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Trevor4274

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Hi - that sounds encouraging.

This is a Sitebuilder site.

Would it be possible to retrieve all files and folders as at 9 September but also to keep the site as it currently is? So, could the 9 September version of the site be kept separately?
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Drew N, Community Manager

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I can only go back to the most recent weekend, so September 16th or 17th, depending on when the backup ran your site.

I would have to check to make sure if we can do that or not. Sites are usually restored to the original location, overwriting the current site with the previous. Let me know what you want to do.
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Trevor4274

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On further reflection - I think I just need one page retrieved. The page is called News.

If you can retrieve that page without overwriting the whole site then please do that - going back as early as the system allows.
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Trevor4274

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Ok - don't worry about this - we'll do without the files.

Thanks for your help.
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Drew N, Community Manager

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Ok.

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