Is email down?

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I am getting this when I try to log in
"Temporarily unavailable"
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Nora

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Posted 5 years ago

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Nora

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Tried again and I got this
Proxy Error

"The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET /ajax/login.

Reason: Error reading from remote server

Apache/2.2.16 (Debian) Server at emailmg.homestead.com Port 443"
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Mike F., Alum

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Are you using a 3rd party email client such as Outlook, or a smart phone, or are you using the web mail ? 

Can you log in using this url ?  http://email.homestead.com/ox6/ox.html
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Nora

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Now I get this

404 Not Found
nginx
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Nora

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Just fixed itself. Back in
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Mike F., Alum

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OK. let us know if you have any more problems. 

Mike
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melissa0829

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This reply was created from a merged topic originally titled
Recepients recieving my emails MANY hours later!.


I have now heard from 3 different people that my emails are coming to them many hours later then I send them. Sometimes even the next day. What is going in?
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Debra6911

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This reply was created from a merged topic originally titled
emails are not coming in?.


First today I was getting multiple duplicates of emails now I am not getting any at all? Just want to make sure its being fixed I notice a lot of people having the same problem and I hope its not like this in the morning! Thanks 
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Mike F., Alum

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Official Response
The email system is not down, but we've had several reports of people receiving duplicates and delays in receiving email.  Our email admins are aware of this and have been working on it.  performance is back to normal for nearly all users. 

If you are receive any other duplicate emails after the time of this posting  5:05 MST, then please obtain a copy of the email header from the email and create a new post including the header.
How can I find an email header?
(Edited)
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Namoan

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Here you go - this is one received at 7:35 PM Eastern or 5:35 MST.  It is actually a triplicate.  Do you really need the full header as it has my personal email address in it?  I have XXX'd the actual email addresses.

Return-path: <XXXXX@hotmail.com>Envelope-to: XXXXXX@XXXXXXX.com
Delivery-date: Thu, 09 Oct 2014 19:35:36 -0400
Received: from [10.115.3.14] (helo=smtp.maileig.com)
by bosmailscan01.eigbox.net with esmtp (Exim)
id 1XcNFA-0002DN-2W
for XXXXXX@XXXXXX.com; Thu, 09 Oct 2014 19:35:36 -0400
Received: from SNT004-OMC1S39.hotmail.com ([65.54.61.76])
by bosimpinc14 with bizsmtp
id 1BZP1p09p1ehg0101BZXFY; Thu, 09 Oct 2014 19:33:39 -0400
X-EN-OrigIP: 65.54.61.76
X-EN-IMPSID: 1BZP1p09p1ehg0101BZXFY
Received: from SNT404-EAS282 ([65.55.90.9]) by SNT004-OMC1S39.hotmail.com over TLS secured channel with Microsoft SMTPSVC(7.5.7601.22751);
Thu, 9 Oct 2014 14:33:18 -0700
X-TMN: [Xv5mFitlKrQJ02aTzB5cnKVol3hDsBba]
X-Originating-Email: [XXXXX@XXXXX.com]
Message-ID: <SNT404-EAS2827D491BBF7BC9A6B1A0BED7A0...>
Date: Thu, 9 Oct 2014 17:33:11 -0400
Subject: Test street @ 5:32
Importance: normal
From: XXXXXX <XXXXXXX@XXXXX.com>
To: XXXXXX@XXXXXX.com
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="--_com.android.email_1635556329498150"
X-OriginalArrivalTime: 09 Oct 2014 21:33:18.0178 (UTC) FILETIME=[A424CC20:01CFE408]

----_com.android.email_1635556329498150
Content-Type: text/plain; charset="utf-8"
Content-Transfer-Encoding: base64

ClRlc3QuCgoKClNlbnQgZnJvbSBhIHBob25l

----_com.android.email_1635556329498150
Content-Type: text/html; charset="utf-8"
Content-Transfer-Encoding: base64

PGh0bWw+PGhlYWQ+PG1ldGEgaHR0cC1lcXVpdj0iQ29udGVudC1UeXBlIiBjb250ZW50PSJ0ZXh0
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c3QuPC9kaXY+PGRpdj48YnI+PC9kaXY+PGRpdj48YnI+PC9kaXY+PGRpdj48YnI+PC9kaXY+PGRp
dj48ZGl2IHN0eWxlPSJmb250LXNpemU6NzUlO2NvbG9yOiM1NzU3NTciPlNlbnQgZnJvbSBhIHBo
b25lPC9kaXY+PC9kaXY+IDwvYm9keT48L2h0bWw+

----_com.android.email_1635556329498150--
 
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Namoan

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Mike F. - Can you please advise if incoming or outgoing mail has been permanently lost or will it just be delayed in delivery for several hours?  Thanks.
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Christine Richards

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From Homestead Fri Oct 10 00:14:03 2014
X-Apparently-To: securelane@yahoo.com; Fri, 10 Oct 2014 00:14:59 +0000
Return-Path: <SRS0=DukEmS=7B=email.getsatisfaction....>
Received-SPF: neutral (66.96.188.1 is neither permitted nor denied by domain of secure-lane.com)
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X-Originating-IP: [66.96.188.1]
Authentication-Results: mta1302.mail.ne1.yahoo.com  from=getsatisfaction.com; domainkeys=neutral (no sig);  from=email.getsatisfaction.com; dkim=pass (ok)
Received: from 127.0.0.1  (EHLO bosmailout01.eigbox.net) (66.96.188.1)
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Date: Fri, 10 Oct 2014 00:14:03 +0000
From: Homestead <noreply.homestead@getsatisfaction.com>
To: christine@secure-lane.com
Message-ID: <543724cba3f63_f82f75e7c925ad@ip-10-21...>
Subject: Santos8718 me-too'd your question: Is email down?
Mime-Version: 1.0
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Content-Transfer-Encoding: 7bit
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Content-Length: 4040
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Christine Richards

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From Homestead Fri Oct 10 00:14:03 2014
X-Apparently-To: securelane@yahoo.com; Fri, 10 Oct 2014 00:14:59 +0000
Return-Path: <SRS0=DukEmS=7B=email.getsatisfaction....>
Received-SPF: neutral (66.96.188.1 is neither permitted nor denied by domain of secure-lane.com)
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Date: Fri, 10 Oct 2014 00:14:03 +0000
From: Homestead <noreply.homestead@getsatisfaction.com>
To: christine@secure-lane.com
Message-ID: <543724cba3f63_f82f75e7c925ad@ip-10-21...>
Subject: Santos8718 me-too'd your question: Is email down?
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Christine Richards

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Will I receive emails that still haven't been delivered or will they end up lost forever?  I am still waiting on some test emails I sent and it has been over an hour.  I wonder how many emails I didn't get from potential customers that I will never know about.  :(
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Namoan

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I know of seven emails that were sent to my Homestead that I did not receive this afternoon. 
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Vicki5745

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This is just one of many doubles, triples, quadruples, etc. that I have received today. Also, many e-mails are taking at least an hour to arrive. I have X'd out personally identifiable information due to the confidential nature of our business. Would it be possible to provide an e-mail address that we can send the e-mail headers to so that nobody is having to post this information to a public forum?
Return-path:
Envelope-to: xxxxxxx@xxxxxxx.com
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Nora

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Mike,
I am getting many multiples of many different emails.
I am about to announce a new product which will mean many orders coming in through email and trying to sort through duplicates will be a nightmare. Please, please homestead, fix this soon.
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Nora

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This just one of many with the sensitive info deleted

Return-path: <SRS0=jawnI6=7B=hotmail.com.>
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(Edited)
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Guy8212

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This reply was created from a merged topic originally titled
Why have all of the Homestead customer service people disappeared when the email is not working? Cost me business today..


Why have all of the Homestead people disappeared when the email systems is not working? Cost me business today.
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Nora

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Oh homestead, please help. Just logged into my email to find 13 new emails (none of them new, all repeats of emails I had gotten earlier today, some repeats of repeats).
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Mike F., Alum

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Sorry for the inconvenience with the email today. This issue has been resolved.
October 9, 2014 - Issue with duplicate emails and email delays. (resolved)
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Nora

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Thank you
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Mike F., Alum

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You're welcome! 

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