Is email down?

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Not getting my emails for the last hour.  Is something wrong?
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Christine Richards

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Posted 5 years ago

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Christine Richards

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Still can't receive emails.  Almost 3 hours now.
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Namoan

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I think so.  I have been losing incoming emails beginning about 2 PM PM Eastern time today.

 

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Debra6911

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me too first I got duplicate incoming emails now I am getting zero! 
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Namoan

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Also getting duplicates.  Just received one email that was sent 3.5 hours ago.
 
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Richard9458

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Dupes and messages are bouncing back to senders. What's up with hmail?
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Marjorie6219

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Same problem for me... all of sudden not getting expected incoming emails
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Dan8758

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Christine Richards

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Received some emails.  Extreme delay.  I just emailed my self a test and sent to my cox personal, my yahoo personal and to open exchange and received all right away except open exchange.  There is def a problem.  This means I am not getting my customers emails.  Ugh!  I am still waiting to receive the open exchange email and nothing yet.
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Namoan

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I sent a test message to my homestead email account from my cell phone and see that it has been received six times - sextuplicating?  I am more concerned about whether emails (incoming and outgoing) have been permanently lost and hope homestead will advise.
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Santos8718

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I thought it was my email system, but I am not getting my emails and some a duplicate also. 


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Christine Richards

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Where are our answers Homestead????  We are trying to run our businesses here and so you should be too.  Please, please fix this. 
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Mike F., Alum

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Official Response
We are very sorry for the issues with the email today. For anyone in this thread that is not able to receive email please tell us which email address is giving you the problem so we can take a deeper look at your account.
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Christine Richards

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Thank you Mike for responding.  I believe it is all of the addresses I have with Homestead.  I am getting duplicates and also delayed emails.  Takes hours to come through.  Some of the emails are duplicated up to 6 times when they do finally come through.  Why does it seem like there are always issues with the email? 
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Shannon6683

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This reply was created from a merged topic originally titled
Hello, why does it take so long for me to receive emails?.


I have been sending out test emails from different email addresses and it can sometimes take a few hours for my Open-Xchange email address to receive them. Why do I not receive them right away? I will need to cancel this account and go somewhere else if there is no resolution. 
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lsalem238913

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This reply was created from a merged topic originally titled
Email is down all afternoon and been getting duplicate emails..can't run a business like this, thinking of switching. Know what's going on?.


My email has been down all afternoon and I've been getting duplicate emails..can't run a business like this, thinking of switching. Anyone know what's going on?
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Namoan

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This reply was created from a merged topic originally titled
Why is email down today?.


For the past 9 hours myself and many others (as shown on the homestead community site) have been experiencing missed emails, duplicate emails and delayed emails. There appears to be little or no support from Homestead to these users and no information regarding the severity and extent of the system failure. The company does not seem to provide 7/24 support. What is the problem?
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Mike F., Alum

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Sorry for the inconvenience with the email today. This issue has been resolved.
October 9, 2014 - Issue with duplicate emails and email delays. (resolved)

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