• 3
  • 6
  • Problem
  • Updated 4 months ago

This conversation has been merged. Please reference the main conversation: RESOLVED-Certificate Expired Error On Email Clients 03/06/2020

After the issue with SSL server error was resolved tonight, I still have the error message "Cannot verify server identity " popping up evry few seconds and can't receive/send emails on iphone. I've rebooted my phone... what to do now ?
Photo of Scotti9239


  • 532 Points 500 badge 2x thumb

Posted 4 months ago

  • 3
  • 6
Photo of shelley1401


  • 140 Points 100 badge 2x thumb
I'm having the same issue.  My phone still shows the expired certificate.  Is there still a problem on Homestead's end, or are there additional steps users need to take to be able to access e-mail on our phones?  
Photo of Scotti9239


  • 532 Points 500 badge 2x thumb
They say the issue is resolved and I'm getting emails on my computer but can't use my phone for anything as am getting this pop up every few seconds... can't get in touch with Homestead until AM.... this is 2nd time in 2 years their certificate expired and apparently they don't pay their bills on time.... sure is very disruptive ! 
Photo of Joe5177


  • 62 Points
I am having same problem with IPhone "identity of "imap.homestead.com" cannot be verified"  Certificate expired!!!!

Please explain problem and how to fix.
Photo of Brad0390


  • 90 Points 75 badge 2x thumb
Same issue here. How can this happen??? Shouldnt you know when your certificate expires??? When is this issue going to be resolved??? Your customers deserve more details as to why and what your doing NOW to resolve this issue.
Photo of Pamela Barden

Pamela Barden

  • 212 Points 100 badge 2x thumb
Same issue on my iPhone. I rebooted it just now and I still get the error and can't access my email. The constant popup is making my iPhone next to useless. What's up, Homestead???
Photo of Alan2676


  • 60 Points
I’m having the same problem on my phone and iPad. 
Photo of redelephantyoga.com


  • 110 Points 100 badge 2x thumb
I'm having same problem, too, on my iPhone! I don't have that problem, though, with my iMac desktop or my iPad Air. I rebooted the iPhone with no luck. I keep getting Cannot Verify Server Identity msg.
Photo of carlosm9230


  • 90 Points 75 badge 2x thumb
Im having the same issues. I tried rebooting all my apple devices - no luck. Continue to get message Cannot Verify Server Identity. Oddly enough Im not having an issue on my MacBook Pro - weird. Homestead please help, this is a real problem. 
I am having this problem too on my iPhone! "Cannot verify server Identity." And, as others have said, the constant popup message makes my phone very hard to use. I am getting ready to start my business day, and cant access my business emails on my phone. This is a HUGE problem. Homestead fix this!!!
Photo of Chris4951


  • 724 Points 500 badge 2x thumb
I'm having the same issue.  My iphone is useless as it pops up every few seconds!@
In addition, I just rebooted my phone, problem did not go away!
Photo of James8755


  • 102 Points 100 badge 2x thumb
I'm experiencing the same issues on my Android that all the iPhone users are experiencing. I'm getting my emails on my laptop. But not my phone. Unfortunately, my job has me only having access to my phone during the day. Please fix :)
Photo of Rebecca7432


  • 94 Points 75 badge 2x thumb
When is this going to be fixed?
Photo of Rick1478


  • 110 Points 100 badge 2x thumb
This is very annoying, you'd think this would have been prevented with a little for-site. I'm the CEO for my business and this is VERY DISRUPTIVE! Homestead, you guys need to get out of bed and get this resolved now! People on the East Coast has already started our day and you're sleeping in your cozy bed. 

This is completely unexceptionable especially with this being the second time it's happened! You are supposed to learn from your mistakes.   
Photo of Linda7682


  • 276 Points 250 badge 2x thumb
I am having this same issue, both on my iPhone 11 AND on the Mail app on my MacBook pro (certificate expired March 5, 2020 at 5:59 pm CST). How can a server not only allow this to lapse, but to allow a problem of this magnitude to remain after almost 16 hours??

This conversation is no longer open for comments or replies.