iphone is not alerting me to new e-mails and they are marked read.

  • 0
  • 1
  • Problem
  • Updated 8 months ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving

I receive e-mail to both my desktop and iphone. My iphone stopped alerting me when i received new e-mails and when I do open my e-mail , the e-mails are already marked as read. How do I stop this and set it up so I will be alerted to new e-mails and they will remain marked unread.
Photo of Joel1137

Joel1137

  • 70 Points

Posted 8 months ago

  • 0
  • 1
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Hi Joel, Do you have another device that you use to check email? If it is set up as IMAP, and you read the messages from the second device, then you will see them as read on your phone. The notifications are controlled by the mail app you are using. You should find those in the app settings. If they are set to notify you, then you may want to delete the mail account from the phone and recreate it.

This conversation is no longer open for comments or replies.