IP Address Block for Google Shopping

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I am trying to setup my site with Google Shopping. Google has stated the following issue with my data feed...my website provider my intervene. I would really appreciate assistance with this issue. 

Google Statement:
We have checked the website  http://www.wedtin.com  and we are still having issues accessing your site. It seems that we are able to load your site from an USA IP address however every other IP address is blocked and therefore the site looks like it is not working. Can you check with your web company that the website does not have any international IP blockers which is preventing the website from working globally. Please confirm with your web hosting team that the website loads from all locations.
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Nadia6245

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  • confused and frustrated!

Posted 6 years ago

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Mike F., Alum

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I am not aware of any IP blocks at this time but am looking into it.  Can you also clarify what you are trying to do. The site you are referencing does not have, or support any type of data feed to Google.

Mike
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Nadia6245

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I've already setup a Google Merchant account. I've setup my data feed (product) and in order to complete the process and comply with Google. The data feed is strictly an Excel file with my product/company information. As part of the "feed" sheet, one must list your active domain and links to images on your site. Google and I are unable to access www.wedtin.com from either Chrome or IE or Safari, etc. The registered site must be accessible globally. I am unable to access my site from my home computer and obviously Google is experiencing the same issues. Google has pointed out an IP address being blocked. 

Have others experienced similar issues with Homestead and Google Shopping?
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Mike F., Alum

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I just got verification that we are not blocking any IP addresses from visiting your site. The only IP addresses that we block are those that are related to fraud issues and they are prevented from signing up. However there are some countries that actually block some websites however I don't thing that his is the problem.  I am able to pull up your site in all browsers.

Mike
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Nadia6245

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Does Homestead block certain international IP addresses? 
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Mike F., Alum

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No, not unless it's as explained above. If an IP address is associated with fraud  but that only prevents them from signing up for an account. We don't block IP's from viewing or visiting your site. 

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