Archived and Closed
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Please share with BC and advise; I will also provide info to payment processor to investigate on their end. (seems if the payment was not made/processed - we have immediate fulfillment - the issue may be on BC side?)
All transaction errors had inventory removed:
**FYI - Spoke with our payment provider (after posting this) and as suspected they cannot see any reason on their end why the inventory is deducted on a refused transaction. Located a couple more that occurred on/around Dec 14/15/16. They are a mix of transactions i.e. PayPal and Visa/MC (so not isolated to one type of transaction).