internet security warning...the server you are connected to is using a security certificate that cannot be verified

  • 0
  • 2
  • Problem
  • Updated 11 months ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive content.

I keep getting this message from Outlook after I have installed the certificate numerous times and the certificate states it is issued to *.homestead.com. Can you help?  I posted last week that I am getting threatening emails from my own email address. 
Photo of Barbara6609

Barbara6609

  • 1,368 Points 1k badge 2x thumb
  • frustrated

Posted 11 months ago

  • 0
  • 2
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 45,038 Points 20k badge 2x thumb
Hello,

We do not have any "certificate" that needs to be installed, so if you are installing something, I cannot assist with this. The only thing we need for the email to work through Homestead are for all of the settings to be correct. You might have an easier time if you delete the account from Outlook and try to add it as a brand new account. This would delete any emails you currently have saved in Outlook though, so you would want to save anything you need first. Otherwise, you will need to go through and edit all settings to match the information provided in this article:

https://community.homestead.com/homestead/topics/how_do_i_setup_an_email_client_to_check_my_homestea...

This conversation is no longer open for comments or replies.