Inbox full of undelivered mail notifications that I did not sent

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  • Updated 8 months ago
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My inbox is full of undelivered messages that I did not send (over 500)
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Tony8458

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Posted 8 months ago

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Michelle C, Employee

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Hello,

If you are experiencing this you will need to run an anit-virus or mal ware scan on your device. After running the scan, also update the password for that email box to something you have not used before. 
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Tony8458

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My devices are already protected with antivirus software, firewall, malware scanners etc.  I have ran all the malware programs and antivirus software, everything came back clean.  I have even ran this on my cell phone as well just to make sure and that came back clean as well?
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Michelle C, Employee

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After you have run the scan update the password for the mail box also. https://community.homestead.com/homestead/topics/how_to_i_reset_my_email_password

This will disconnect any spam or interference that was reporting the undelivered mail notifications.
(Edited)
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Tony8458

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Yes I have already changed my password, a few more emails came through this morning however those could have been delayed messages. 
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Michelle C, Employee

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Yeah, if there were any that were lingering from the huge bulk, you would slowly get those until they die out but that should be the end of them. You should not get any going forward. 

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