IMPORTANT - Email Passwords

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  • Updated 6 years ago
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Hmail Account Security is critical for everyone that uses email. When an email account is hacked and used to send spam - it can impact every customer that uses Hmail. When our servers are blocked for sending spam - customers can't send critical emails.

Passwords must be 8-14 characters in length with at least 1 upper-case and 1 lower-case letter. No spaces or symbols other than !@#$%^&*(){}[] are allowed.

Here's how to make sure you're not part of the problem!

  1. Increase the strength of your password.

  • Include at least one capital letter. Ex. homesteaD.

  • Include a character. Ex. homesteaD!. Only the following characters are allowed: !@#$%^&*(){}[]

  • Include a number. Ex. 55homesteaD!


  • Increase the length of your password. Include at least 8 characters in your password to increase security.


  • Don't use obvious words. Here's a list of the top 25 most commonly used passwords.


  • Don't use the same password from other personal accounts. Using the same password for every login you have can make you vulnerable if someone was to figure out your code. Feel free to keep it similar, but change it enough so if you were to get hacked, you can limit the damage.


  • Update your password every 6 months Although updating your password every 6 months can be a frustrating task, it is a sure way to guarantee some level of safety for all of your accounts. One way to remember - change your passwords when you change your clocks!


  • By utilizing the above tips, you have the greatest chance at avoiding your email from becoming vulnerable to a hack.

    Thanks,

    Homestead Community Team
    Photo of Angela W

    Angela W

    • 6,540 Points 5k badge 2x thumb

    Posted 7 years ago

    • 1
    Photo of Stephanie9938

    Stephanie9938

    • 950 Points 500 badge 2x thumb
    Can someone give us an update on the email problem? ALthough you don't see many people talking about it, I'm sure everyone is affected and they just don't realize it yet. This is very serious and we need some kind of answer, please. Go through your community chat and answer, please!
    Photo of Angela W

    Angela W

    • 6,540 Points 5k badge 2x thumb
    Hi Stephanie, I've responded to another thread that you're following - Emails not delivered.

    We have identified the problem and our team is working hard to improve the slowness and remove the blocks from the affected IP addresses.

    Thanks!
    Photo of Jenny2573

    Jenny2573

    • 60 Points
    I'm having the same problem with our emails and it's very frustrating especially when our appointments aren't coming through. when will this be resolved? It's very difficult to operate a business like this.
    Photo of Ehsan Zaheer

    Ehsan Zaheer

    • 39,954 Points 20k badge 2x thumb
    Hi Stephanie & Jenny,

    The email issues have been resolved, here's the latest Hmail (email) update.

    Thank you,
    Ehsan

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