Image won't load

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  • Updated 8 months ago
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I'm trying to add an image to my events page.
A box pops up saying
"uploading files, please wait"
The image doesn't load and the box doesn't go away!
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eburton0011336

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  • frustrated

Posted 8 months ago

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themieleman, Champion

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Images must be gif, jpg or png.
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eburton0011336

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It is a jpg image.  I've tried 4 or 5 times today.
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themieleman, Champion

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Did your editor "time out?"
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themieleman, Champion

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 WEBSITE PAGE NOT PUBLISHING:
1. Try a F5 to Refresh your browser.
2. Publishing will be prohibited if you've exceed your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, so it will not publish.
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
7. Have you tried publishing from the file manager? https://community.homestead.com/homestead/topics/why-are-my-changes-not-publishing
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eburton0011336

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I have not exceeded my page limit. (5 pages)  My storage is 10 of 25mb.
I checked file manager to be sure everything is published. 
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Michelle C, Employee

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Hello,

I am not able to replicate this issue any image I am attempting to upload opens up immediately. Can you try using a different browser? Google chrome and Firefox are recommended. 
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eburton0011336

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I used Google Chrome and it worked fine!  Thank you!
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Michelle C, Employee

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Perfect. You're welcome, have a great weekend. 

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