I'm not receiving emails

  • 0
  • 1
  • Problem
  • Updated 3 weeks ago
  • Acknowledged
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archiving inactive content

I'm directly in Roundcube.  I haven't had any emails delivered to my inbox since about noon yesterday. I know that several have been sent to me.  I also tried sending myself an email from a different email account and that never showed up.  I'm in the process of job interviewing, so it's really important that I receive my emails. 
Photo of Bob2120

Bob2120

  • 170 Points 100 badge 2x thumb
  • frustrated

Posted 3 weeks ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 17,578 Points 10k badge 2x thumb
You have several email addresses. Which one are you experiencing this issue with?
Photo of Bob2120

Bob2120

  • 170 Points 100 badge 2x thumb
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 17,578 Points 10k badge 2x thumb
That domain name is pointed to GoDaddy name servers and as far as I can see is not pointing to us for email. I would recommend checking your DNS with them and either create the email with them or have them update the DNS to point to our email.

              A RECORDS

Host         yourdomain           Points to

mx            yourdomain             66.96.142.50
mx            yourdomain             66.96.142.51
mx            yourdomain             66.96.142.52
pop           yourdomain             66.96.135.134
imap         yourdomain             66.96.135.134
smtp         yourdomain             66.96.135.134
mail          yourdomain             66.96.135.134
webmail    yourdomain            66.96.135.48
email        yourdomain             66.96.135.48


MX RECORDS
Host Type          Points to                     Priority

@                       mx.yourdomain            10 

TXT Record

Host Type    Value

@                 v=spf1 ip4:38.113.1.0/24 ip4:38.113.20.0/24 ip4:65.254.224.0/19 ?all

This conversation is no longer open for comments or replies.