I'm not able to upgrade from starter to business.

  • 0
  • 1
  • Problem
  • Updated 1 week ago
  • Acknowledged
I'm not able to upgrade from starter to business.  Every time I click upgrade it takes me to accounts and it does not upgrade.
Photo of lillea0cross2580

lillea0cross2580

  • 82 Points 75 badge 2x thumb

Posted 1 week ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 23,766 Points 20k badge 2x thumb
Hello,

This is because you account is currently showing as past due. Is the card on file correct?
I can make the upgrade for you if you would like.