im in free trial, but i want to change to starter package rather than gold/business before billing begins and before I add domain name

  • 0
  • 1
  • Question
  • Updated 4 months ago
  • Answered
  • 0
  • 1
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Archived

I'm in free trial period, but I want to change to starter package rather than gold/business before billing begins - and before I add domain name. Why can't I just choose it in the 'upgrade' options
Photo of mahs0479

mahs0479

  • 70 Points
  • frustrated

Posted 4 months ago

  • 0
  • 1
4 months ago
Photo of themieleman

themieleman, Champion

  • 56,292 Points 50k badge 2x thumb
The homestead staff will take care of your request during business hours. I agree, a point and click would be helpful for selecting options. I've noticed that many companies don't want to give the customer the power to reduce services to lessen charges. Comcast is the same way. There is some processing involved and they need to have a rep handle it.
Hours of Operation for Live Support
Sales: 1-800-986-0958 (Support can also be contacted via this number)
Support: 1-800-710-1998
Mon-Fri: 6:00am - 5:00pm MST(No DST)
Sat-Sun: Closed
Our Community: We're here to help each other 24/7
Homestead Techs available Mon - Fri
Community Members - Available 24x7
4 months ago
Photo of Drew N

Drew N, Community Manager

  • 258,248 Points 100k badge 2x thumb
I have changed it for you.

This conversation is no longer open for comments or replies.

  • 0
  • 1

Powered by Get Satisfaction