I'm having a problem with my website displaying when people try to access through links on Facebook. Elements of the site appear, but not all of it. What's up with that? When people write in the domain name in their browser, it comes up fine.
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180 Points
Posted 1 week ago
Drew N, Community Manager
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260,764 Points
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180 Points
Haven't tried it on mobile devices yet myself, but a friend did, so both, I guess. Here's the page, with the link in a post at the top. https://www.facebook.com/todd.perkins.923
Elyzabeth , Official Rep
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27,736 Points
Hello,
I can see that your domain is forwarded to the site, not pointed. This might be causing the issue. I would suggest that you point your domain to Homestead via nameservers or IP address. If you do not have an email address elsewhere, nameservers would be the best option. Otherwise, I can provide the IP address to you, which you would update with your domain hosting company. Then, we can add the domain as a pointed domain on your account.
I can see that your domain is forwarded to the site, not pointed. This might be causing the issue. I would suggest that you point your domain to Homestead via nameservers or IP address. If you do not have an email address elsewhere, nameservers would be the best option. Otherwise, I can provide the IP address to you, which you would update with your domain hosting company. Then, we can add the domain as a pointed domain on your account.
I'm having the same problem with my site: http://www.concertmanagement.com
Elyzabeth , Official Rep
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27,736 Points
Hello,
Your domain concertmanagementllc.com is on clienthold. This is a suspension put on your domain by a company called ICANN. For more information on this status and how to resolve this issue, please read this article:
https://community.homestead.com/homestead/topics/extremely_important_domain_information
Your domain concertmanagementllc.com is on clienthold. This is a suspension put on your domain by a company called ICANN. For more information on this status and how to resolve this issue, please read this article:
https://community.homestead.com/homestead/topics/extremely_important_domain_information