I'm getting really sick & tired of not being able to login to sitebuilder!

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  • Updated 1 year ago
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This completely reminds me of what we went thru with homestead a couple of years ago during the month of december. That time it went on for well over a month. We lost that year's entire christmas sales revenue---and lost customers---before things got back to normal sometime in january. This time i started having a problem over a week ago.I have a large site with alot of pages and images. When i call in about this i'm told that this is ENTIRELY my fault bacause of the large size of my site. I know i'm not a rocket surgeon or a brain scientist (see, i can't even get that right!) but my question is this: If this is brought on because of my site being so large, then how is it that i am EVER able to login to sitebuilder? I was able to login yesterday, but now again today i'm back to not being able to again. 
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Darrel

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  • TOTALLY DISGUSTED AND FED UP!!!!!

Posted 1 year ago

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susan2829, Champion

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Frustrating for sure! Unfortunately Tech Support won't be available until Monday to lend a hand. I'm sure you've already tried logging out and then back again a few times or using a different browser. Wish I could offer more help, but afraid this is a Tech Support issue.  :(
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Darrel

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The fact that others are having this same problem kind of takes the wind out of their (homestead's) sails when they try to use the tried and true "dodge" that this is all my fault. In the meantime, we sit here grinding our teeth while "tech support" is off for the weekend having a good ole time. I've been with homestead for a number of years, but right about now i'm 99.1% convinced that it's time to go shopping for another website home. Ever since homestead was bought out and became just a piece of the pie for the conglomeration that owns it now the service has really gone downhill. I suppose good, reliable service just isn't cost effective anymore!
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Drew N, Community Manager

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Your site is working for me right now. I see a few people hadan issue over the weekend, but it seems to have been resolved for them. Is your working now?
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Darrel

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Seems to be working so far today, although seems to load a bit slower than is usually the case

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