I'm BLACKLISTED!

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Hello! I just learned that my domain is blacklisted with one of my clients.  Due to "malicious domain"! They haven't been getting my emails. They have said there is nothing they can do on their end. How can I resolve this? Here's what they sent me.
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Pat4970

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  • CONCERNED!

Posted 2 weeks ago

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Michelle C, Employee

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Hello,

Can you please send me the source of this email. I would like to run a few test on the line of communication. The ip address that was tested in the screen shot looks like it may be a dns records as opposed to a sender ip. Also are you receiving any bounce back messages? 
(Edited)
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Pat4970

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Im sorry...what do you mean source?
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Michelle C, Employee

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Go into the email you sent, click more and show source. I would need all information that displays. 

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Pat4970

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Gotcha! Is there a way I could send that offline... not sure I want my clients info displayed in this chain.
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steve4468

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Ask a new question and make it private. You might also want to mention Michelle C and place the url of this thread in the question.
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Michelle C, Employee

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No problem, I will assist in the private thread. Thanks Steve!

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