If I cancel service, when does it take effect

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I would like my service to terminate at the end of the month, but since you bill prior to that date, if I cancel now, when does it take effect?  
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Posted 5 months ago

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themieleman, Champion

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It's take effect at the time you cancel. You will receive a refund prorated.
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Drew N, Community Manager

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This is correct. Services will be cancelled immediately upon closing the account. We can provide a refund for any unused portion of a charge. Just let us know and we will issue the refund. Your account will bill on 10/29, usually very early in the morning. If you close it on 10/28 then you should not be charged. You can close the account at any time from within your account.


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