I need my site restored to an earlier point in time. Does Homestead have a backup of my website?

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I really messed up my website bad and can't fix it. Is it possible for Homestead to restore my site from a previous date?
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Mike F., Alum

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Posted 6 years ago

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Mike F., Alum

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Yes! Homestead does record regular backups of your website.

If you've ever messed up your site on accident, deleted pages in error, or developed a corrupt page file that you can't edit, let us know right away.

We perform regular backup each evening, but unfortunately can't store these copies forever. Therefor there are limits on how far back we can go.

Our support agents can restore pages at no charge. However, if you've deleted an entire site we may be able to recover the pages. Visit our Premium Services page for details: http://www.hspremiumservices.com/Site...
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vanilla0012398

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Please help me restore  a page. I don't know what happened but it is gone!
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vanilla0012398

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Please help me restore  a page. I don't know what happened but it is gone!
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Mike F., Alum

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What is the name of the page, and what date do you need it restored to? We will most likely have a backup of the trailing 7 days. 

Mike
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vanilla0012398

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Hi mike, I sent you a respond to this yesterday and still haven't heard back. The name of the page is Farmers market and I believe this problem happend last Friday, so 5 days ago. Please help:-)
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Mike F., Alum

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Sorry, I did not receive any response until now. But, I did just restore the page to 5 days ago. You should now be able to open and edit it in SiteBuilder as normal.

Thanks!
Mike
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vanilla0012398

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Hi Mike,
 Thank you for getting back to me. I just went back to take a look at my page. The farmers market page is back. But it's just in the original template form, not what I created. If it's not possible to get back what I had made, I will just do it over. Thanks for trying!  This is so weird, only because I have no idea how this happened! One minute I was working on one page and the next I tried to go to the farmers market page and it was gone! 
Thanks Mike!

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Mike F., Alum

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We can try a different restore date if you know the last known date that it was published and contained the correct content.

Mike
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vanilla0012398

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Well I have never published it yet. I was still just working on it. So maybe restore up to last Wednesday or Thursday?
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Mike F., Alum

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If it was never published, then it won't do any good to restore. It will only restore to a template page. Restores will only work for pages that have been published.
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vanilla0012398

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Got it! Thanks Mike for trying:-)
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Mike F., Alum

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You're welcome.
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Ozgur5418

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Hi, i have a problem 2 day ago i start making changes on my website and on the next day it star making the letter so small and overlap in some computer and i like to resoter it to the day before i made the changes please
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Drew N, Alum

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Hello Ozgur5418,  are you sure that it is an issue of the zoom out on the browser?  I can restore it if you like.  2 days ago would be Thursday's backup. Le me know if that is good, or is Wednesday better?

Drew
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Ozgur5418

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Wednesday is better, yes im sure 100%  thanks
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Drew N, Alum

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Ok.  Please exit Sitebuilder.
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Drew N, Alum

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Let me know that you are out.
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Ozgur5418

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all right and done
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Ozgur5418

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Im out
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Drew N, Alum

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Take a look now. 
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Ozgur5418

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Thanks i all ready see the change
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Excellent, You're welcome.
This reply was created from a merged topic originally titled
I would like to have one of my pages restored. Who can I contact for this?.


I need to have my Home Page restored....I deleted it.
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Mike F., Alum

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Just reply back and let us know when you deleted it, or what date you need it restored to. We usually have backups for the trailing 7 days.

Mike
Help! I need my site restored as well. I changed the format and the entire site disappeared. Can you restore it to 1 day ago?
(Edited)
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Mike F., Alum

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bicklecontracting6461,

It looks like you contacted another rep and this has already been done. Let us know if you need any other assistance.

Mike

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Intuitive Ladies

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Hi Mike,
My index/homepage is gone, can someone restore it for me? 
http://www.AcrossTheRealms.com
Please & thank you.
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Intuitive Ladies

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Looks like our about page is gone too. This one says ok in the files section but does not appear in site edit and directs to a 404 error. The index page is no longer in the files section.
(Edited)
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It has been restored.

Thanks

Drew
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Drew N, Alum

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The about page still seems to be there, but I don't see a link to it.  When do you see a 404 error?

Drew
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Intuitive Ladies

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Thank you!
Here is the about page link
http://www.acrosstherealms.com/about.html
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Drew N, Alum

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Your about and contact pages both have a hyphen at the end of the file name.  You can rename them or update the links.

Drew
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Intuitive Ladies

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Thank you for your quickness.
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Drew N, Alum

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You're welcome.
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Sharon8051

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I was editing my Resources page at GardenVitals using online Site Builder. It wouldn't let me publish because it said I had too many pages. So I deleted one of the duplicates, but the entire page disappeared. Can you restore it please? How do I delete duplicates without deleting the entire page? Thank you.
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Drew N, Alum

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Hi Sharon8051,

When did you delete the page?  I can look for a backup. 

Drew
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Sharon8051

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Thanks for responding so quickly.  I deleted it right before I posted the message.
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Drew N, Alum

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I have restored it, and you are back over your page limit.  You have 2 HTML pages in the 2009original folder.  All html and htm pages count towards your page limit.  We can add 10 pages for $2/month, or you will need to remove pages to get down to 5.

Thanks

Drew

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