I need my site restored to an earlier point in time. Does Homestead have a backup of my website?

  • 0
  • 9
  • Question
  • Updated 5 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution or has become inactive. If you believe this topic should not have been archived, please let us know, and we would be happy to review it. You may continue to access this topic as needed fo

I really messed up my website bad and can't fix it. Is it possible for Homestead to restore my site from a previous date?
Photo of Mike F.

Mike F., Alum

  • 184,678 Points 100k badge 2x thumb

Posted 6 years ago

  • 0
  • 9
Photo of Mike F.

Mike F., Alum

  • 184,678 Points 100k badge 2x thumb
Yes! Homestead does record regular backups of your website.

If you've ever messed up your site on accident, deleted pages in error, or developed a corrupt page file that you can't edit, let us know right away.

We perform regular backup each evening, but unfortunately can't store these copies forever. Therefor there are limits on how far back we can go.

Our support agents can restore pages at no charge. However, if you've deleted an entire site we may be able to recover the pages. Visit our Premium Services page for details: http://www.hspremiumservices.com/Site...
Photo of vanilla0012398

vanilla0012398

  • 160 Points 100 badge 2x thumb
Please help me restore  a page. I don't know what happened but it is gone!
Photo of vanilla0012398

vanilla0012398

  • 160 Points 100 badge 2x thumb
Please help me restore  a page. I don't know what happened but it is gone!
Photo of Ozgur5418

Ozgur5418

  • 106 Points 100 badge 2x thumb
all right and done
Photo of Ozgur5418

Ozgur5418

  • 106 Points 100 badge 2x thumb
Im out
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Take a look now. 
Photo of Ozgur5418

Ozgur5418

  • 106 Points 100 badge 2x thumb
Thanks i all ready see the change
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Excellent, You're welcome.
This reply was created from a merged topic originally titled
I would like to have one of my pages restored. Who can I contact for this?.


I need to have my Home Page restored....I deleted it.
Photo of Mike F.

Mike F., Alum

  • 184,678 Points 100k badge 2x thumb
Just reply back and let us know when you deleted it, or what date you need it restored to. We usually have backups for the trailing 7 days.

Mike
Help! I need my site restored as well. I changed the format and the entire site disappeared. Can you restore it to 1 day ago?
(Edited)
Photo of Mike F.

Mike F., Alum

  • 184,678 Points 100k badge 2x thumb
bicklecontracting6461,

It looks like you contacted another rep and this has already been done. Let us know if you need any other assistance.

Mike

Photo of Intuitive Ladies

Intuitive Ladies

  • 498 Points 250 badge 2x thumb
Hi Mike,
My index/homepage is gone, can someone restore it for me? 
http://www.AcrossTheRealms.com
Please & thank you.
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
The about page still seems to be there, but I don't see a link to it.  When do you see a 404 error?

Drew
Photo of Intuitive Ladies

Intuitive Ladies

  • 498 Points 250 badge 2x thumb
Thank you!
Here is the about page link
http://www.acrosstherealms.com/about.html
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Your about and contact pages both have a hyphen at the end of the file name.  You can rename them or update the links.

Drew
Photo of Intuitive Ladies

Intuitive Ladies

  • 498 Points 250 badge 2x thumb
Thank you for your quickness.
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
You're welcome.
Photo of Sharon8051

Sharon8051

  • 144 Points 100 badge 2x thumb
I was editing my Resources page at GardenVitals using online Site Builder. It wouldn't let me publish because it said I had too many pages. So I deleted one of the duplicates, but the entire page disappeared. Can you restore it please? How do I delete duplicates without deleting the entire page? Thank you.
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
Hi Sharon8051,

When did you delete the page?  I can look for a backup. 

Drew
Photo of Sharon8051

Sharon8051

  • 144 Points 100 badge 2x thumb
Thanks for responding so quickly.  I deleted it right before I posted the message.
Photo of Drew N

Drew N, Alum

  • 262,816 Points 100k badge 2x thumb
I have restored it, and you are back over your page limit.  You have 2 HTML pages in the 2009original folder.  All html and htm pages count towards your page limit.  We can add 10 pages for $2/month, or you will need to remove pages to get down to 5.

Thanks

Drew

This conversation is no longer open for comments or replies.