I keep getting a site error 404 page. How do I fix this page not found?

  • 0
  • 16
  • Question
  • Updated 1 week ago
  • Answered
  • (Edited)
I keep getting a siteerror404 page when going to my website online. How do I fix this page not found?
Photo of Homestead FAQ

Homestead FAQ, Employee

  • 41,206 Points 20k badge 2x thumb

Posted 6 years ago

  • 0
  • 16
Photo of Homestead FAQ

Homestead FAQ, Employee

  • 41,206 Points 20k badge 2x thumb
The SiteError404 page is a default page in your account for instances where there is a broken link on your website.

Important: It is not counted in your total page count if you're on a package that only allows limited pages.

If a visitor types a page name incorrectly or clicks a link to a page that no longer exists, they'd see the error page instead. When you are viewing your published site and click on a link that takes you to the SiteError404 page, you have a broken link.

Is your home page named 'Index'?
Index is the universal page name used by the World Wide Web to distinguish a domain's home page. If you try to go to your domain name and get a site404error message, chances are you renamed your home page to something like 'home.html.'
To rename the home page Index follow the steps to rename home page Index.

Do you have a broken link?
If you are clicking around your website and you get the siteerror404 page, chances are you have a broken link. To fix a broken link:

  1. Login to your website account.

  2. Click Websites Manager in the left navigation menu. Then, click Edit Site




  3. Click the navigation menu so it's highlighted.



  4. On the right, in the Site Navigation Menu Settings, click the Links tab. Select the page that caused the siteerror404 and click Edit Link.




  5. When the smaller window opens, click Browse and find the correct page for that link.




  6. Click OK. Then, Save and Publish.


  7. Check your live website to make sure your links connect to the right pages.


Hope that helps!

Did this answer help? If so, please mark 'good answer' below for other people to find this post. Also like us on Facebook and Twitter to learn more about how to grow your business.
Photo of Erin5063

Erin5063

  • 62 Points

I cannot find step 4. please help


Photo of Drew N

Drew N, Community Manager

  • 259,220 Points 100k badge 2x thumb
You don't see the edit link button on the far right side, under the link list?

Thanks

Drew
Photo of FOL Admin

FOL Admin

  • 296 Points 250 badge 2x thumb
I tried the steps above twice. Left it overnight thinking it needed time for the adjustment. Just check my site and it continues to show the error page. I re did the steps again above and also went into the File Manager and it shows this link as OK but its not published im still seeing the error page. I have other pages under construction and so I am releasing my pages as I work on them. This step is not working for me.

Please assist. Am I missing another step?
Photo of Mike F.

Mike F., Alum

  • 184,428 Points 100k badge 2x thumb
FOL Admin , We'll be happy to take a look, which site, page name, and link name are you having the problem with?

Mike
Photo of FOL Admin

FOL Admin

  • 296 Points 250 badge 2x thumb
folapostolic.com is our site page. Thank you
Photo of FOL Admin

FOL Admin

  • 296 Points 250 badge 2x thumb
I renamed my SERVICE link to CALENDAR and that is the link that is not being published.
Photo of Mike F.

Mike F., Alum

  • 184,428 Points 100k badge 2x thumb
It seems to be working fine. The Calendar link, directs to the page titled Calendar. If its not appearing on your end try to clear your cookies and cache, close, then reopen your web browser.

Mike
Photo of Margo D.

Margo D.

  • 82 Points 75 badge 2x thumb
This reply was created from a merged topic originally titled
why am I getting the page not found message on my published website.
Photo of Adam0698

Adam0698

  • 102 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled
Changes to blog are not publishing.
Photo of Mike F.

Mike F., Alum

  • 184,428 Points 100k badge 2x thumb
Adam0698,

Your blog is working fine. You just need to fix the "blog" navigation link so that it links to the correct page.
Photo of ZheromaN

ZheromaN

  • 82 Points 75 badge 2x thumb
This reply was created from a merged topic originally titled
How do I go about fixing broken links on my website.


I am using an seo program that is telling me I have broken links, internal and external. I want to fix but don't understand how.
Photo of Mike F.

Mike F., Alum

  • 184,428 Points 100k badge 2x thumb
You'll need to know which links are the broken links, but step #5 is where you designate the correct page that you are linking to. If you do actually have broken links, they'll return the "site error 404" page.

Mike
(Edited)
Photo of Paul 8090

Paul 8090

  • 92 Points 75 badge 2x thumb
This reply was created from a merged topic originally titled
Our Photo-Gallery Page is refusing to publish. It says it publishes, but when visiting the site--- PAGE NOT FOUND.


I have attempted to publish the page repeatedly for the past few hours, but keep having the same result. Page not found. Yet when I log into our site builder, the page is still there and constructed exactly as planned.
Photo of Margaret2400

Margaret2400

  • 80 Points 75 badge 2x thumb
I am having the same issue, the correct page is not showing in the list of available pages.
Photo of William S

William S

  • 18,858 Points 10k badge 2x thumb
Hello Margaret,

If you do not have the page, you can add it without it counting towards your page limit by creating a page and naming it siteerror404.
(Edited)
Photo of Margaret2400

Margaret2400

  • 80 Points 75 badge 2x thumb
The page that it should be linked to is not showing in the list of web pages, does it need to be re-created?
Photo of Margaret2400

Margaret2400

  • 80 Points 75 badge 2x thumb
The page in question is "Special Projects"
Photo of William S

William S

  • 18,858 Points 10k badge 2x thumb
If the page is not in the 'view page' drop down, then it would need to be recreated.
Photo of Vincent7403

Vincent7403

  • 100 Points 100 badge 2x thumb
I need assistance with the error 404.
Photo of Drew N

Drew N, Community Manager

  • 259,094 Points 100k badge 2x thumb
I didn't see any 404 errors. Did you get this resolved?
Photo of Vincent7403

Vincent7403

  • 100 Points 100 badge 2x thumb
well, It still shows up when I am edit site under view page and current navigation menu settings.  Thank you for your assistance. 
Photo of Drew N

Drew N, Community Manager

  • 259,094 Points 100k badge 2x thumb
That is ok. Take a look at the topic below for what the page is for.

https://community.homestead.com/homestead/topics/what_is_the_site_error_404_pages_purpose
Photo of Vincent7403

Vincent7403

  • 100 Points 100 badge 2x thumb
great thanks, problem solved
Photo of Graybeth1863

Graybeth1863

  • 102 Points 100 badge 2x thumb
This reply was created from a merged topic originally titled What does site error 404 mean? I tried to add a tab of "photo gallery" and this i....

What does site error 404 mean? I tried to add a tab of "photo gallery" and this is what it says. How do I get rid of it because now I have 2 tabs that say "photo gallery"
This did not work. I have the 404 error showing on my edit page for my Now Showing tab for our website. I followed the steps you gave but it did not change. On the website it does show Now Showing but I have problems with the site updating sometimes and was told it is because of the error 404. Why is mine not fixing when I follow these steps?
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 17,424 Points 10k badge 2x thumb
I told you exactly what you needed to do to resolve this issue, and looking at your website, it still has not been done. As I said:

The issue is, you do not have a "Now Showing" page. You have a site error 404 page that you added your Now Showing page content to. This is what is causing that issue. I recommend adding a new page, actually naming that page "Now Showing", putting the Now Showing content on that page, and linking your menu to that correctly created page. Then, go fix your site error 404 page back to what it was by default.

This means you need to go into your builder, add a new page, name it "Now Showing", RECREATE your "Now Showing" Page on that new page. Make sure the link in the navigation menu is set to go to that new page. Then, go to the Site Error 404 page, delete the "Now Showing" content, and create a 404 error page for your website.