I get this error when trying to edit my site: unable to load page sml. Communication error: 500 Internal Server Error

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Kristi6604

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Posted 6 years ago

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Mike F., Alum

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Hi Kristi6604,

If you are still having trouble and getting that error can you tell us specifically what task you do that triggers the error code. Unfortunately that is a very general code that basically means your computer is trying to contact our server but there's not response. It occasionally happens if there is a break or hiccup in the internet connection. We mostly see this on dial-up, satellite, or poor wifi/wireless connections. If it persists, you might try using the web based version SiteBuilder Plus.

Mike
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Richard7237

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Page load error
couldn't load the at location index xpf
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Richard7237

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correction:
Page load error
couldn't load the page at location index xpf
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Mike F., Alum

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I see you have several sites, Which one is this problem associated with?

Mike
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Kristi6604

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I had to switch to the sitebuilder plus
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Mike F., Alum

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Let us know how it works out. It takes a little time to get use to but most people prefer it over the old one.
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Adrian0353

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I am having the same message error 500 after to apgrade to the 19.95 service.

I am working in a Mac Book Pro
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Drew N, Alum

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If you are using a Mac, I would like to change you to Sitebuilder Plus. It has a lot more features than the Lite version you have been using.

Let us know if you would like to try it.

Drew

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