I can can not view my website

  • 0
  • 6
  • Problem
  • Updated 5 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

The Homestead team can view my website on there computer. I can not, and others in the area cannot view my website. www.ricosphotography.com What can I do to fix this.
Photo of ricardo9528

ricardo9528

  • 142 Points 100 badge 2x thumb
  • frustrated

Posted 5 years ago

  • 0
  • 6
Photo of Mike F.

Mike F., Alum

  • 184,558 Points 100k badge 2x thumb
Official Response
Sorry for the inconvenience. For those of you who's site have gone down in the last two hours, this issue is being worked on right now. There was an Update post made here: https://community.homestead.com/homes...

We'll update it when we have more information or the issue is resolved.

Mike
Photo of Drew N

Drew N, Alum

  • 262,646 Points 100k badge 2x thumb
Official Response
Hello all,

There are 2 issues in the topic that are unrelated. If your symptom was that 1 or more pages or elements on a page were sometimes, not displaying, then you were experiencing the server issue that has occurred at intervals over the past few days.

If your site is completely down all the time, you likely have a different issue. Please check this update.

A quick way to see is to go to http://who.is and enter your domain name. Click on DNS records. If you see the DNS records section that is circled below, then your domain is not suspended and we may need to assist you in the matter. If you see nothing showing the DNS records, your domain is likely suspended and you need to update it to reactivate. Click on the link above to see how.


Thanks

Drew
If this post helps, please give me a "Star" and complete this survey to rate my performance.