I would like to downgrade my package to the 7$ version

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I would like to downgrade my plan.  The site only gives and option for upgrade.
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Carlo3001

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Posted 2 months ago

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Michelle C, Employee

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Hello,

If I were to switch you to the stater package right now, your monthly bill will actually increase by $2 a month. It will increase because it is attempting to include everything you are currently using on your account. The starter package only includes 1 website up to 5 pages and you are exceeding that so its adding any thing additional as an add on. You would want to make adjustments to your package to lower the cost prior to changing the package. Here is a breakdown of what that package would cost for what you are currently using, go ahead and make any necessary adjustments and we can remove any add on services you do not need/want.

Regular price Websites Starter package  $7.99/month

Service Upgrades
2 × 1 Email Account @ $1.00/month       $2.00/month
3 × 1 Domain @ $2.00/month                  $6.00/month
1 × 1GB Disk Space @ $2.00/month       $2.00/month
4 × 10 Pages @ $2.00/month                  $8.00/month
1 × 2 Sites @ $2.00/month                       $2.00/month

Total $27.99/month
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hann0730

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I like to switch back to Starter package but retain the domain name.There is no link to downgrade but upgrade only.Pls assist.
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Michelle C, Employee

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Hello Hann, 


If your package is changed to the starter package it will increase your bill tremendously. Based off of the amount of websites and pages your account is using this is how it would break down if we were to switch your account right now. 

Regular price Websites Starter package 2016 $7.99/month

Service Upgrades
2 × 1 Email Account @ $1.00/month    $2.00/month
2 × 1 Domain @ $2.00/month               $4.00/month
1 × 1GB Disk Space @ $2.00/month    $2.00/month
105 × 10 Pages @ $2.00/month           $210.00/month
28 × 2 Sites @ $2.00/month                $56.00/month

Total $281.99/month

You will want to deleted any websites and pages you do not wish to continue to use before switching the package to reduce the cost. If you would like to switch to domain hosting only to just retain your domain name and email box, I can delete all websites and pages and put you on the $14.99 per year package.

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