I receive emails, but then it bounces back to the sender saying there is no one at this address, meaning my email

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  • Updated 10 months ago
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First I wasn't able to receive any emails because it was saying my mailbox was full and it wasn't even a third full.  Then my email started bouncing back to me because I was sending test runs and it kept saying that there is no one at the address I'm trying to send to, which is was weird because it is my email address. So I bought more space and it finally started letting emails come in but it now bounces back to the sender still saying that no one is at that address
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Lency

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Posted 10 months ago

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Drew N, Community Manager

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Do you still see this happening? I see you were over the limit, but are not now. If you still get the error, please tell me which mailbox, just so I am sure  I am on the right one.
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Lency

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Hi Drew,  Yes I still have it happening.  my mailbox is lency@colorscapeslandscaping.com
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Drew N, Community Manager

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This address is forwarded to Jodi@homesbyjames.net. Is the message being forwarded?

I have moved your mail to a newer server as well. I will give it some time to propagate the change and then send another test
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Lency

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That email address isn't being used anymore
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Drew N, Community Manager

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That may be the issue. Go to the email tab in your account and click on manage my email account. Select the domain and then the pencil icon to the right of the address. Under advanced settings you will see the forward. Simply remove the address from that box and save it. It may take a little time, but the error should stop.
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Lency

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I did what you suggested, I will see if it works,  THanks

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