I receive a Site error message and sitebuilder does not open my page for editing

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  • Updated 2 years ago

This conversation has been merged. Please reference the main conversation: Reports of issues loading into Sitebuilder Plus

I sign in ok.  When I click on Edit site I get a blank page titled Site Error
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Posted 2 years ago

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Photo of Ellen0562


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Same here......I get a site error also.
Photo of Stacy3008


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same here.  How do we log an official complaint???
Photo of Robert2283


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I also got a "Site Error" notice when I tried to sign in;  so I suppose from all the notices by others that it is not my computer.  I pray you can get a fix soon.  Thanks for all your help in the past
Photo of Marsha4449


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same here!! REALLY REALLY need this fixed immediately. please.
Photo of Rodger4906


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Please get this site error problem fixed. 
Photo of Rodger4906


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Site Error. Can't edit. Big Problem.
Photo of Walter4489


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same issue when will this be resolved
Photo of big1890


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do they have anyone working on the weekends?
Photo of FRED1135


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same issue here and may home page on the edit site is different
Photo of Giuliana5422


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SAME HERE... ME TOO! I hope we weren't hacked. My other site works fine... But just like you i sign in fine but get a blank page when editing and yes the homepage looks different. I wish they were available right now. I HAVE WORK THAT I SERIOUSLY NEED TO GET DONE TONIGHT... THIS IS SO INCONVENIENT :-(
Photo of Dave6376


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Same thing on the desktop publisher. I can get into the program, make the changes, but when I go to publish it all falls apart. Error message after error message and it will not publish any of the changes.
Photo of javchase6363


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Neither can I!!
Photo of Steve7353


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Looks like Site Builder down again ... and I have some very important updates
I need to do immediately.


Photo of VTChoral1967


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OMG I need to get stuff done - please fix this!!!
Photo of Ronald2688


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Write a comment  I keep getting the same thing and I am probably one of your original customers.  https://sitebuilder.homestead.com/~site/builder/   Site Error
Photo of John5204


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when is this issue going to be fixed??????Does anyone monitor this site when you are closed, I can't believe that a tech company would allow this to go on so long!!  Very poor business!!!!!!
Photo of Tommy8053


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Same here!!! 
Photo of Barry8457


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I have site error as well
Photo of Donnie9666


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Having same issue here in North Carolina - please update
Photo of Carol8352


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same problem here -- trying to update specials on my website -- after hitting the edit button the screen goes blank and the url says "site error"
Photo of Sabrenapmd0743


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Same Here... Had to inspect the page to determine what the error actually is. Found this alert that's not showing on the "Site Error" screen in the page script. "("We've hit a snag converting some of your files. But don't worry -- your files are fine and can still be opened in SiteBuilder. For help converting your files, call " + SB.PartnerInstance.csrNumber(), goToMyAccount()...

Meanwhile my files cannot be opened in Site Builder so the alert is not correct. Hoping this is fixed very soon.
Photo of amyaustin20091057


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This is a problem, I keep getting the site error message and can't update my website. I really need to update my website before I go out of town for a week. Does this happen often?
Photo of Andy8350


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I am having the exact same issue. Not able to edit my website. Get white blank site error page.
Photo of C.9803


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i am having the same issue
Photo of Donnie9666


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I downloaded site builder and that allowed me to update my site but still error code when trying to use online editor. 
Photo of Betty4108


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Same error here... looks like it's them again not us! Would like to know when I can edit my site again. Money is a wasting!
Photo of W.8649


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I have the same SITE ERROR problem. Homestead/Intuit....we need this fixed ASAP!
Photo of big1890


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its obvious now that they do not have anyone monitoring this on the weekends...this is really bad, my website needs to be updated for my customers, and i can't update it!
Photo of Robbi8420


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I noticed they acknowledged an unrelated problem after ten minutes, but there have been no acknowledgements (to my knowledge...) of the "site error" issue. It would be nice to have an estimated time of restoration so I can stop checking back every hour... this has been going on all day.
Photo of bookministry


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April Fools day isn't for another week - I wonder if the folks at Homestead know this??? I sure hope they get us back in business. It's not a good deal to be locked out of my websites when there are important updates to post.
Photo of C.9803


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i have the same issue  Help !!!
Photo of Cindy1557


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Help!!! Why has nobody answered this issue?
Photo of Steve7353


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This problem has been in existance for almost a day now and Homesteads havn't even acknowledged there is a problem ... let alone fix it. Is there anybody there? Does anybody care about the damage this is doing to my business? Hello ... customer service ... is this something that matters anymore at Homesteads? The evidence would say NO!
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I've been trying since yesterday morning as well.  Same Site error and nobody available to contact.

my "customers" are receiving a site error message when they hit the submit button on a contact form.  This is very discouraging.  There should be some sort of message with a time frame of how much longer it will be down!!! 

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