I need to remove 1 domain add on along with 1 domain privacy.

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  • Updated 10 months ago
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George4944

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Posted 10 months ago

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Elyzabeth , Official Rep

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Those have been removed.
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George4944

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Could you please remove the one extra domain under add-ons?  Also would you be able to tell me if I can downgrade to your starter package?  Not sure if my current website would fit into this.  I don't use the domain email and I only have 5 pages.  Thanks
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Elyzabeth , Official Rep

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Hello,

I have removed that additional domain. If you were to downgrade to the starter plan with your current account, the monthly pricing would be $20.99. This is because you technically have 3 websites with almost 30 pages more than 25 MB of storage between them. If you go into your account, save any content you need and then delete those other sites, we should be able to downgrade your account for a better price.
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George4944

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Ok, thanks.  I deleted the unused sites.  Please let me know if downgrading is still an option with the remaining site.
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Elyzabeth , Official Rep

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OK, I have downgraded your account to the starter plan. With the content of your account, your monthly price will be $14.99.

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