I need to concel my website but keep my domains - how do i do this?

  • 0
  • 1
  • Question
  • Updated 4 years ago
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: We have archived this topic as it has either reached a resolution or has become inactive.  If you believe this topic should not have been archived, please let us know, and we would be happy to review it.  You may continue to access this topic as needed fo

Photo of lancenielsen371550

lancenielsen371550

  • 70 Points

Posted 4 years ago

  • 0
  • 1
Photo of diya0223

diya0223

  • 70 Points
Hi,

If you wish to keep your domains with us and have the websites pointed elsewhere, then I suggest you to have the name servers pointed to the provider where you have created a new site, where by doung so you can have the website and the email services managed with the new provider or have the A record and CNAME record pointed to the new provider, which will have only the websites pointed to the new provider.

You can contact our support with the either of the records and we'll have them pointed after which you can have the package downgraded to the Domain Only Hosting. To downgrade the package mentioned, you'll need to contact support and we'll assist you.
Photo of George7467

George7467

  • 3,590 Points 3k badge 2x thumb
Welcome to the party, diya0223!
Photo of diya0223

diya0223

  • 70 Points
Thank you George7467!

This conversation is no longer open for comments or replies.