I need my nameservers changed the way I want.

  • 0
  • 1
  • Problem
  • Updated 1 week ago
  • Solved
After successfully (and carefully) inserting my new domain nameservers, when I clicked the "submit" button, the system deleted everything and gave me a message in red to the effect of saying something like, "Our partners seem to be busy....yada....yada, try again later." I need to have a tech contact me to resolve this problem ASAP. My account is current. Thank You. ----Tony Curry
Photo of Tony4385

Tony4385

  • 110 Points 100 badge 2x thumb
  • angry & frustrated

Posted 2 weeks ago

  • 0
  • 1
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 44,662 Points 20k badge 2x thumb
Hello,

I currently see 3 nameservers under this domain. They are conflicting, so you'll need to tell me what nameservers this domain should be pointing to.
Currently, they are pointing to 2 Wix nameservers and 1 Homestead nameserver.

Photo of Tony4385

Tony4385

  • 110 Points 100 badge 2x thumb
Thanks for responding Elyzabeth. I used to have 3 Homestead nameservers. I replaced 2 of them with 2 Wix nameservers. I have taken the steps necessary to achieve authorization to transfer my domain name (spoke to a Homestead tech person today, Brian). I need to have the nameservers pointing to Wix. In order to make sure things are running properly, do I need to eliminate the odd Homestead NS? And if not, does it matter what order the 3 of them are in?  ----Tony
Photo of Elyzabeth

Elyzabeth , Official Rep

  • 44,162 Points 20k badge 2x thumb
Yes, you would just need to delete the one Homestead nameserver and that domain should be pointing properly.
Photo of Tony4385

Tony4385

  • 110 Points 100 badge 2x thumb
THANK YOU!