I need my additional disk space add-on removed, and the 10 domain privacy removed, please.

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I removed a lot of domains, and websites. I should be able to get rid of these add-on services now (as mentioned in the title). Thank you
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Dustin4173

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Posted 2 weeks ago

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Elyzabeth , Official Rep

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Hello,

I have removed the additional disk space add-ons, but was unable to remove the 10 domain privacy add-ons because they are all being used still.
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Dustin4173

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Looks like maybe it removed itself. But we had to update the account credit card, that is what got my attention to getting rid of what we don't need. When we reactivated, it back billed us, but the account was turned off for some time, so it should not have billed for that. Can you take a look please? 
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Elyzabeth , Official Rep

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Ok perfect, I do see that those have been removed from your billing. Let me know if there is anything else I can do to assist you.
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Dustin4173

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We had to update the account credit card, that is what got my attention to getting rid of what we don't need. When we reactivated, it back billed us, but the account was turned off for some time, so it should not have billed for that. Can you take a look please? 
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Elyzabeth , Official Rep

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The account was closed with a past due balance, so it was suppose to charge you 2 months, but it charged you 3. I will credit the account back for that third month.
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Dustin4173

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great. thank you

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