I need an updated email security certificate, how do I get that?

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everytime I log onto outlook, it says the server is using an outdated security certificate, email hosting is with homestead, so why isn't this automatically updated or what do I need to do to correct this?
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Pike6515

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Posted 8 months ago

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Drew N, Alum

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What version of Outlook do you use? On the incoming and outgoing servers are you using your own domain name? or do you use homestead.com? ex. outgoing server could be set to smtp.yourdomain.com or smtp.homestead.com. You should be using smtp.homestead.com.
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Pike6515

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we have our own domain name, and it is all set to smtp.homestead.com   I just had the outlook guy do remote service and he says there is some security setting with one of our email addresses that appears to be triggering this warning, the other two email addresses are fine, but I can't find the difference.
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Drew N, Alum

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Can you confirm you are using the settings in this topic on all Homestead email accounts? Do you know which account is the problem? If so please provide the email address. You might want to try deleting that one and recreating it. Can you get me a screenshot of the exact message you are receiving?
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Pike6515

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I couldn't screenshot, but this is what I am looking at.
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Drew N, Alum

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That message would come up if one of your Homestead mail accounts was set to use your domain name in the server settings as opposed to using homestead.com. Have you checked all accounts settings, for both incoming and outgoing servers?
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Pike6515

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woohoo, I finally figured it out!  that fixed it, and I had to say "yes" to continue using that server!!  Thank you!

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