I need account help asap. From Homestead

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  • Updated 7 days ago
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My account is way out of wack for what I need.  I asked for help sometime ago, but not much has changed.  I need to fix this today. 
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Angie6655

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Posted 1 week ago

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Elyzabeth , Official Rep

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Hello Angie,

What do you need help with?
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Angie6655

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I have sold off a few of the domains and do not need such a huge package.  Also, why do I still see domains that I no longer own? 
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Elyzabeth , Official Rep

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Any domains that you no longer own, you will need to delete off of your account. We do not micromanage accounts, they are self-managed. We do not know when you sell a domain. Once you have removed any sites/domains/emails you do not need on your site, let me know. I will see what is the lowest package you can be on.
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Angie6655

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I didn't realize that once I changed and released the info on the domain, I then had to delete it.  I have now deleted them and I am left with 7.  We only have 6 email addresses under 4 domains.
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Elyzabeth , Official Rep

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Ok, with everything you have on your account, I can downgrade you to the Business package. The package itself is $22.99/month, but with your additional email, domains, domain privacy, and email storage, the monthly price is $43.99/month.
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Angie6655

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That is better;)  Thank you.