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My account is way out of wack for what I need. I asked for help sometime ago, but not much has changed. I need to fix this today.
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512 Points
Posted 1 year ago
Elyzabeth , Official Rep
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45,038 Points
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512 Points
Elyzabeth , Official Rep
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45,038 Points
Any domains that you no longer own, you will need to delete off of your account. We do not micromanage accounts, they are self-managed. We do not know when you sell a domain. Once you have removed any sites/domains/emails you do not need on your site, let me know. I will see what is the lowest package you can be on.
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512 Points
I didn't realize that once I changed and released the info on the domain, I then had to delete it. I have now deleted them and I am left with 7. We only have 6 email addresses under 4 domains.
Elyzabeth , Official Rep
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45,038 Points
Ok, with everything you have on your account, I can downgrade you to the Business package. The package itself is $22.99/month, but with your additional email, domains, domain privacy, and email storage, the monthly price is $43.99/month.
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512 Points
That is better;) Thank you.
