I moved my domain to another server and now my site dissapeared

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So now a year after I transferred the site to wix it disappeared completely and wix says they cannot see it ever existed.  They said the problem is on the original server end. What happened and how can I fix it???  the domain is www.tillemasonsmasonry.com
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Tiffany6985

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Posted 2 months ago

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Elyzabeth , Official Rep

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Hey there Tiffany6985!
Taking a look at your account, I can see that someone logged into your Homestead account and deleted that domain on 6/05/2018.

When a domain is deleted from our system, we no longer point it, and it is switched to our expired nameservers. This would explain why it is no longer working.

In order to get this fixed, we would have to re-add the domain to the account, which would bring the bill up by $2. Let me know if you want me to do that.

We would then have to point the domain back to Wix.
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Tiffany6985

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Yes please do that. Then I will need the instructions on pointing it back to wix please unless you can do that as well.Thanks so much!!!
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Elyzabeth , Official Rep

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Tiffany6985 I should definitely be able to get that added back on for you.  You'll get an email letting you know about the domain add-on.
I've pointed it to the nameservers I can see it use to point to for Wix. Keep an eye on it and if it doesn't start working within 24 hours, I will have to ask you to give me the Wix Nameservers we need to point the domain to.
(Edited)
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Tiffany6985

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Thanks so much for your help!
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Elyzabeth , Official Rep

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